Shipping & Returns

Do you ship worldwide?

We currently ship worldwide but exclude the following entire regions and countries:

Africa, Afghanistan, Iraq, Pakistan, Philippines, Thailand, Italy, South America.

How much is the shipping cost?

Our shipping rates for international orders are based on the package weight, package size, shipping method and shipping destination. Need more details please check the item shipping description or contact us.

Do you offer discount for bulk purchase?

For most of our products, we can offer a discount which based on your order quantity.

When will I receive my parcel? 

To estimate when your parcel will arrive, please consider the following two things:

1. handing time for the product (e.g. usually leaves our warehouse within 1-2 business days) 

2. shipping method. (Airmail Post will cost 15-25 business days for most of countries, DHL, EMS or other express would cost about 7-15 business days) 

What is your return or exchange policy?

20-Day Return Guarantee:

Customer satisfaction is our top priority.

If you are not satisfied with your purchase or wish for an exchange, simply return the item(s) in its original condition within 20 days of receipt. Shipping & handing cost are not refundable.

How to make return or Exchange? 

Place item(s) in the original shipping carton, or any kind of packaging that protects the item, include a copy of the invoice and indicate on the back of the invoice the reason you are returning the item(s).  

Our Return Address: 
Attn: Returns Department
19-3-502 Gaozhu Village,
Wenyuan  Street, Shijiazhuang,
Hebei,050061 CHINA

A refund will be issued, excluding shipping and handing fees, within 5 business days of receiving your returned package.
Return postage fees are only refunded if the return is due to an error on our part.

What if I refused my package when it arrives?

If you refused the package when it arrives, our carrier will charge us for the return shipping.

Return postage fees are only refunded if the return is due to an error on our part. Consequently, the return shipping will be deducted from your refund.

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